you need to install code level b20 catia

In the software management window there is a tab called “Service Pack Management” under this tab you can commit the service pack ready for the hot fix. Before you are able to install a hot fix, you need to commit the service pack, this can be done in the service pack installation process however if this was not done you can do this by going to the Start Menu > All Programs > CATIA > Tools > Software Management. You can download a hot fix from Dassault Systèmes’ website providing that you have a login for the online support system if you go to their homepage you can navigate to Support > Downloads > Hot fixes or alternatively you can find out more using the link below: /faq/creating-a-complete-install-folder A common question is “what do you do with the file that is downloaded?”… with the file you have downloaded you need to unzip it using a program called 7zip which you can download here. How do you get a hot fix and install it on your machine? One of the most common hot fixes that customers require is hot fix 96 for R19, this hot fix was made to allow CATIA R19 to use a different type of license however there are many other hot fixes that can be installed which resolve different issues within the program. When a fix is requested it has to be first accepted and approved by Dassault Systèmes before being delivered to the customer. A hot fix can be used to prevent simple and more complex issues found within the software. A hot fix can be made to address customer issues more quickly than waiting for the next service pack which has a scheduled release. A hot fix is a software maintenance package containing fixes for a small number of these issues. Sometimes there are a few critical problems within the CATIA software.

Do you need a hot fix to be installed for your CATIA to work?

You need to install code level b20 catia